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General

Frequent Asked Questions

The Hospital application is a medical platform that brings together the best medical service providers and the most skilled doctors in all medical specialties to facilitate the process of searching for reliable medical authorities (hospital, medical complex, centers, clinics) and doctors and specialists with high experience and professionalism.
An electronic application available on the Apple and Android app stores. info@mashfa.com customers service: 00966550666113
All distinguished medical specialties are on the Mashfa application and depend on the offers and services that it provides.
It provides appointment booking services and medical, therapeutic and cosmetic packages
Yes, there are permanent special offers at the clinics, and we always strive to provide the best value for the services provided.
Care services and home visits will soon be offered. Follow us to get the latest news.
Yes, the current package can be upgraded to a higher level if available.
No, packages are personal to their owner. However, a package can be purchased as a gift or in the name of the person.
Customer service can be contacted by sending an email to info@mashfa.com Or call 00966550666113

Patients

Frequent Asked Questions

Yes, rights can be modified by selecting the modification in the page service.
Customer service can be contacted to help you confirm your appointment.
Yes, of course we are happy to receive your request and provide it as soon as possible.
Customer service can be contacted, and the service provider will be contacted. We care that you are satisfied with all the services provided by the Mashfa application.

Corporate

Frequent Asked Questions

There is no limit to the number of employees.
Yes, you can contact your account manager, and we will provide the packages as much as possible.
Yes, it is possible with a reduced fee for the employee's family members.

Payment

Frequent Asked Questions

Service customers can be contacted by sending an email to info@mashfa.com Call 00966550666113
Yes, you can pay by all means of payment.
Your payments can be received in cash, through local bank payments, and various credit cards.
Yes, according to the terms and conditions.

Privacy & Confidentiality

Frequent Asked Questions

Yes, all customer data is safe according to the privacy policy.
Yes, the data is encrypted according to international standards.
Yes, all patient and customer data are treated with complete privacy and confidentiality.
In accordance with global information security policies.